About Advantage Heating and Cooling

(360) 693-5220

We Will Impress You!

What to look for in a heating and cooling contactor:

Maintenance Plans Vancouver WAEver wonder why the most inexperienced, costly contractors end up in your home? Actually it could have less to do with you than it does with the kind of information you’re gathering before you contact a heating and cooling company to work for you.

Let’s be clear: You usually take the time to call a heating and cooling contractor because you are either: a) very hot or b) very cold. So an untimely breakdown (are they ever timely?) has forced your search for someone who can make the repair.

Credentials:

If a contractor begins to stutter or make up excuses when you ask for an HVAC license, it’s probably a safe bet that you should take your business elsewhere. Oddly, many customers don’t ask but wish they had. All dealers are required to be licensed and insured. In fact, all heating and cooling contractors should be able to readily (and eagerly) provide licensing and insurance information, plus references from recent customers.

  1. Technical Skill: Even though fairly common, you do not want your home to be the training ground of an inexperienced technician. By the time you see your contractor scratching his head or tossing “spare” parts back in his tool kit, it may be too late to ask about prior training. Granted, not every company meets the stringent hiring and training that we require at Advantage Heating and Cooling, but we don’t consider “guesswork” as adequate service for our customers.
  2. Up Front Pricing: Couple of points here. First and most common are the contractors who just say, “We’ll let you know how much it is and how long it will take once we take everything apart.” That’s dangerous, since you could be stuck with parts scattered everywhere or just a “guess” on the completion. Our technicians arrive, ask questions, diagnose and then give you a price and schedule for the work’s completion. Then you decide to go forward or not.
  3. Scheduling: Think about it. You’re too hot or too cold…. and your HVAC Contractor has just said he’d be glad to come out and take a look at your system a week from Tuesday. The fact is, if he can’t provide satisfactory relief, maybe you should keep looking. Sure, the more popular contractors will have scheduling issues in the middle of a busy season-us included-but the scheduling should be explained with the assurance that the contractor will get there as soon as he can.
  4. Guarantees: Most companies “say” they guarantee their work but sadly, the words often get conveniently forgotten if a problem arises. And that’s the only time you’ll know…or care. Without a guarantee on parts and labor, you may have another system breakdown and be expected to pay the same price to have it fixed again. That’s crazy. Plus, on a replacement system, you’re investing in a long-term solution. That’s why Advantage Heating and Cooling recommends brands that offer some of the longest warranties in the entire industry. Your satisfaction, future business and referrals are too important to us to risk otherwise!

Our Associations


Visit us at the BBB

Energy Trust of Oregon

North American Technician Excellence

Oregon Construction Contractors Board

Our Staff

Advantage Heating and Cooling
7206 NE 37th AVE Unit #1
Vancouver WA 98665

Advantage Heating and Cooling
7206 NE 37th AVE Unit #1
Vancouver WA 98665