Our Heat Pump quit working as soon as the weather dropped. They were able to come out on Saturday with the snow and bad roads! Saved me having to freeze this weekend! Big thanks! Great value.
Excellent service and the technician even cleaned the unit before he replaced the covers.
We had a recent install of furnace and ac. We thought everyone we dealt with from office to sales to technicians was super professional and patient. They answered all of our questions and made us not feel silly for asking them. Wyatt and the crew showed tremendous patience when it seemed like there were challenges in the installation process. I even noted at the time I would have not shown that much grace in the situation. In my opinion, the mark of a great business is standing behind their service and advantage did just that when there were issues that were beyond their control. They went above to make it right. They definitely earned customer loyalty through their actions.
We had Advantage come out and put in a new furnace for us. They were on time, professional, and made sure to clean up after themselves. We had a call advising they were “on their way” which was appreciated. Thank you, Josh and Josh! And their office person, Pam, is just a very kind and understanding lady. Thank you, Pam! Recommend this company.
I was very pleased with Nick and his service. He diagnosed what was wrong with my thermostat and fixed the problem by replacing it with a new unit. He was helpful to by putting my furnace filters back in for me and showing which way they go in so when I clean them next time I will know. He’s a very good technician and would welcome him back to fix problems again. Thank you Advantage for coming to my rescue so quickly.
Nick did our yearly service- he is very kind and informative and had great attention to detail. It is because of his thorough service that I signed up for another year of maintenance. I hope your boss reads this, Nick- you are a valuable employee to them and I hope you are well rewarded for your good work!
The tech, Jeff, did a great job of diagnosing, analyzing, advising. He was extremely thorough and patient, and he took the time to give me details of my heating and cooling system. I finally have an HVAC company I can trust.